Member engagement

Make it easy for new members to join in.

The welcome evening is on the calendar. Get the details to the households it’s for, so their first visit can be about meeting people and getting to know the club.

A volunteer holds a welcome card while talking with a new member beside the pool.

The welcome invite got buried.

  1. A general club email

  2. A flyer at the pool

  3. A separate list of new families

Will the families it’s for know they’re invited?

Try it yourself

Give new households a clear invitation.

Choose the sample New households audience, preview the welcome email, and approve the campaign before you queue it.

  1. Choose the audience
  2. Preview the email
  3. Review and approve
  4. Queue the invitation
Clubward Marketing

Choose an audience

Sample club
New householdsSaved audience
Contact type
Members
Tag
New household

Audience preview

New households

16 matching contacts

12 eligible for email

4 held for review

The sample club uses a member tag to keep a saved audience for new households.

From an invitation to a familiar face at the club.

  1. Choose the households
  2. Preview the invitation
  3. Review and queue
New members and a volunteer gather outside the club at the welcome evening.
Welcome invitation queued

Send updates that are relevant to your members.

Can we send an invitation to just one group?

Yes. Build a saved audience using contact tags, such as a tag for new households. You can reuse the audience for later campaigns.

Can we check the email and audience before we send?

Yes. Preview the message and review the audience count before approving the campaign. Sending or scheduling requires approval and a configured delivery provider.

How do marketing preferences affect the audience?

By default, contacts need an email address and marketing consent to be counted as eligible. Review the audience preview to see how many contacts match and how many qualify for email.

Can we share an update without sending an email?

Yes. Use Announcements to publish a notice in Clubward for the people who need to see it, such as staff or all members.

Explore marketing and email campaigns

Bring an update your members need to see.