Members & community · Member & household records

Know the member. See the whole picture.

Give every household a connected home in your club. Contacts, membership history and account context stay close to the staff helping them.

A personal demo built around your club’s day-to-day work.

Memberships & payments
Clubward member directory with membership status and balances, alongside a household profile and recent payments.
One household, connected

When the day gets busy

A simple member question should not send your team through an inbox, a spreadsheet and a paper folder.

What gets easier

Built for the work behind the welcome.

01

One household, connected

Keep family relationships and individual member details together without treating every person as a separate account.

02

Context at the point of service

Connect membership status, billing, waivers and notes so staff can understand what a member needs.

03

Less repeat information

Use a shared member record across arrivals, enrollment and renewal conversations.

Follow the workflow

From the first step to the follow-through.

  1. 1

    Bring your records together

    Start with your member list and organize households, contacts and current memberships.

  2. 2

    Connect the everyday details

    Link the account information your team needs to answer questions and serve members.

  3. 3

    Keep the relationship moving

    Use the same record when a household renews, joins a program or visits the club.

Before you decide

Good questions.
Clear answers.

We’ll confirm availability, setup and the details that matter to your organization.

Can one household contain several members?

Yes. Clubward connects individual profiles with the household they belong to, so shared account context and each member’s details can coexist.

Can we move our current member list into Clubward?

Bring a sample of your existing data to the walkthrough. We will review the fields, household relationships and cleanup needed for a practical migration.

Your club. Your next chapter.

Let’s put your everyday on the screen.

Bring your questions about Member & household records. We’ll shape the conversation around your team, your facilities and the way your club works.