Club classes and programs

Know who’s ready for the first lesson.

From registration to attendance, give staff a clear view of who’s enrolled, who’s paid, and which waivers are on file before the instructor calls the roll.

Members and staff taking part in a program at their club.

Try it yourself

The first swim lesson is about to start.

Open a sample program, check one enrollment, and follow it to the instructor’s roster and attendance record.

  1. Open the program
  2. Review enrollment
  3. Open the session roster
  4. Record attendance
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Classes & programs

Sample club
Beginner swim lessonsSaturday · 9:00 AM
Facility
Lap pool
Schedule
4 Saturdays
Enrollment
3 of 6

First session

Saturday · 9:00 AM

Lap pool · 3 participants

3 registered

The beginner swim series starts Saturday. Staff can see the schedule and enrollment count.

Bring a lesson, clinic, or recurring class to your walkthrough.

Book a programs walkthrough

Take each class from signup to attendance

Set the class up before opening registration

Choose the schedule, capacity, and registration rules for lessons, clinics, or recurring programs.

Review the details behind each enrollment

See the participant, payment status, and required waiver together before the session.

Give the instructor a working roster

Open the session roster and update attendance as participants arrive.

How it connects

Registration and attendance stay together.

The program keeps the session, enrollment, and attendance in view. Staff can use that context when a family asks about a lesson or when the instructor reviews who took part.

First lesson attendance

Beginner swim lessons · Saturday · 9:00 AM

Mina Patel · Registered
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Questions about classes and programs

How would programs work at your club?

Can we manage recurring lessons and recreation classes?

Yes. Classes & programs supports the sessions, enrollment, rosters and attendance behind lessons, clinics and similar recurring activities. Bring one of your current programs so we can walk through its schedule and requirements.

Can registration stay connected to household and payment details?

Yes. Connect a participant’s enrollment with their member and household context, eligibility and program billing. Your team can review the related account information without matching a separate signup list to payment records.

How do waivers fit into program registration?

Waiver packets and completion status stay connected to member records. Review the documents relevant to your program alongside enrollment, then confirm your required checks and staff permissions during setup.

Bring a class your club already runs.

We’ll walk through how your team can set it up, review enrollment, and take attendance on the day.

Book a programs walkthrough
Program registration guides and planning

From the Clubward blog

Classes & programs guides

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A closer look at classes & programs

The work between registration and the first session adds up

Registration closes, but the work keeps coming: match payments to signups, check waivers, update the instructor’s list and answer who still has a place. A connected program record keeps those details together.

Rosters have to be rebuilt

A registration list becomes another spreadsheet for the instructor, then another attendance list. Every transfer creates more work and another opportunity for the team to use outdated participant information.

Account questions interrupt delivery

When enrollment, eligibility and billing are disconnected, staff arrive at the session with unresolved questions. Instructors and administrators end up chasing information while participants are ready to begin.

Full sessions hide further demand

A program may have more interest than its roster reveals. Without organized waiting interest, deciding whether to add capacity depends on scattered messages and someone remembering who asked.

Bring a real example.

In your personal walkthrough, we’ll explore:

  • A lesson or recreation class from setup to arrival
  • Household enrollment and membership eligibility
  • Relevant waivers and program payment status
  • Capacity, waitlists and your rules for offering a place
  • Instructor rosters and attendance

Look beyond the signup form

What should the delivery team be able to use before the first session?

Review the program’s roster, enrollment context and attendance workflow with the people running it. They should understand where to find participation information and who handles account questions that fall outside their responsibility.

How should we assess the administrative cost of a program?

Trace the work between opening registration and completing a session: roster preparation, billing questions, attendance and capacity follow-up. Compare those handoffs with the connected workflow instead of evaluating only the signup form.

How does this differ from event registration?

Classes & Programs centers on ongoing enrollment, recurring schedules and working rosters. Events supports individual calendar occasions and their registration and attendance journeys; both connect to the wider club.

Can we manage recurring lessons and recreation classes?

Yes. Classes & programs supports the sessions, enrollment, rosters and attendance behind lessons, clinics and similar recurring activities. Bring one of your current programs so we can walk through its schedule and requirements.

Can registration stay connected to household and payment details?

Yes. Connect a participant’s enrollment with their member and household context, eligibility and program billing. Your team can review the related account information without matching a separate signup list to payment records.

How do waivers fit into program registration?

Waiver packets and completion status stay connected to member records. Review the documents relevant to your program alongside enrollment, then confirm your required checks and staff permissions during setup.

What happens when a class is full?

Keep capacity and waitlisted interest visible in the program workflow. When a place opens, staff can review the list and follow your club’s eligibility and offer rules. We will confirm your particular waitlist requirements in the demo.

Can staff use the same records when participants arrive?

Yes. Rosters and attendance stay close to the program your team is delivering. Staff can follow participation from enrollment into the session instead of creating another arrival list.