People & operations · Mobile & kiosk mode

Meet members where the moment happens.

Give members a convenient way to handle club tasks and staff a focused arrival experience, with the same operational context behind both.

A personal demo built around your club’s day-to-day work.

The member experience
Clubward member portal with Maya’s digital membership card, upcoming activities, account balance, guest passes, and household.
Member tasks close at hand

When the day gets busy

A desk queue grows when every small account task needs staff help and self-service tools cannot see the same member record.

What gets easier

Built for the work behind the welcome.

01

Member tasks close at hand

Bring a branded self-service experience to the account actions your community uses.

02

A focused arrival surface

Use a kiosk-oriented check-in experience where it fits your entry workflow.

03

Shared records behind the experience

Keep self-service connected to the membership and operational information staff use.

Follow the workflow

From the first step to the follow-through.

  1. 1

    Choose the experience

    Review the member tasks or entry point you want to make easier.

  2. 2

    Connect the device and workflow

    Configure the appropriate mobile or kiosk journey for the setting.

  3. 3

    Keep the desk informed

    Use the connected member record when a task needs staff attention.

Before you decide

Good questions.
Clear answers.

We’ll confirm availability, setup and the details that matter to your organization.

Can kiosk check-in replace every staffed interaction?

A kiosk can help with suitable self-service arrivals. Staff still need a clear path for exceptions, guest questions and cases that need personal assistance.

Does mobile access use a separate membership database?

The experience is connected to Clubward’s member and operational records, so the self-service journey stays aligned with the staff workflow.

Your club. Your next chapter.

Let’s put your everyday on the screen.

Bring your questions about Mobile & kiosk mode. We’ll shape the conversation around your team, your facilities and the way your club works.