Front desk & access

A confident welcome.At every arrival.

Find the household, review entry details and welcome members with the account context your team needs.

Book a walkthroughExplore the experience

A personal walkthrough, shaped around your club.

A club attendant welcoming a parent and child at their community pool entrance.
Oakfield CommunityArrival readiness
Morgan householdAlex Morgan · Family membership
Membership active
Required waivers complete
2 guest passes available
Guest accessHosted by Alex Morgan2 passes
Sample club data

The everyday experience

From member lookup to a ready welcome.

Follow one household through the front desk.

  1. 01

    Find the household

    Bring the arriving member and their family membership into view.

    Arrival readiness
    Morgan householdAlex Morgan
    Membership ready for review
    Sample club data
  2. 02

    Review the guests

    Check available passes and the host household before continuing.

    Guest passes
    Morgan householdAlex Morgan
    2 guest passes available
    Sample club data
  3. 03

    Confirm readiness

    Review required waivers and entry details, then follow your club’s policy.

    Waiver status
    Morgan householdAlex Morgan
    Household waivers complete
    Sample club data
Members and an attendant sharing a welcoming front desk conversation.
Guest passes
Morgan householdAlex Morgan
2 guest passes available
Sample club data

Built around your people

A familiar face.The details behind the welcome.

Give the next authorized staff member a connected household record to work from.

  • Membership eligibility and required waivers
  • Guest passes and the host household
  • Recorded arrivals for the next shift
Explore guest passes

One connected club

Keep exceptions within reach.

See waiver or access details that need another look before completing the welcome.

Waiver status
Morgan householdAlex Morgan
Household waivers complete
Sample club data
Team readiness
Roles and permissions reviewed
Required information connected
Sample club data

The details, clearly

A few questions.Clear answers.

A useful starting point for your next club conversation.

Can staff see membership and waiver information before check-in?

The front desk workflow brings membership and required waiver context together. Your team still follows the club's policy for incomplete waivers, eligibility questions and any exception that needs a manager.

Can we keep our own guest and access rules?

Review your pass types, guest limits, booking conditions and facility restrictions during setup. The available configuration should be checked against your actual entry policy before launch.

Does this require new access hardware?

Member lookup and staffed check-in can be evaluated separately from physical access control. Existing readers, gates, cameras and pass formats need a compatibility review; an access feature does not establish that every device will connect.

Can seasonal staff have limited access?

Yes. Staff positions and permissions shape which tools and records a person can use. Map front desk tasks and manager-only decisions before setting up each role.

Is the register the same as the Online Store?

No. Snackbar & POS supports staff-operated, in-person sales. Online Store is a separate website shopping workflow. Each has its own feature page so you can evaluate the checkout your organization needs.

Make the next welcome a clearer one.

Walk through member arrivals, guests and entry checks with us.

Book a walkthrough
Built around your club

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